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Ashfield & Mansfield Homefinder

Frequently Asked Questions

What do you do with the personal information I submitted with my Housing Application?

Under the General Data Protection Regulations 2016 (GDPR) and the Data Protection Act 2018 (DPA), Ashfield District Council (Urban Road, Kirkby in Ashfield, Nottingham. NG17 8DA) and Mansfield District Council (Civic Centre, Chesterfield Road South, Mansfield NG19 7BH) are Data Controllers for the information it holds about you. The Councils will hold personal data relating to the health, welfare, behaviour, financial  and housing needs of your household provided by you for the purpose of assessing your Housing Application and determining your rehousing priority. The lawful basis under which the Council uses personal data for this purpose is a public task.

The information provided by you includes the following special categories of personal data

-Sexuality and sexual health
-Gender identity

-Religious and philosophical beliefs
-Physical and mental health
-Criminal history

Information in these categories is used by the Council on the basis that such use is necessary for reasons of substantial public interest, and in accordance with the provisions of the Data Protection Act 2018.

 Your data will be held whilst your Housing Application remains active. IF you application is closed or cancelled the information will be held for a further 2 years. If you are housed through Homefinder your information will be held for a further 7 years. Subject to some legal exceptions, you have the right to request a copy of the personal information the Council holds about you; to have any inaccuracies corrected; to have your personal data erased; to place a restriction on our processing of your data; to object to processing; and to request your data to be ported (data portability). The information provided by you may also be used for other functions carried out by the Council in accordance with GDPR and DPA. For more information about how the Council may use your data and to learn more about your rights please see the Council’s Privacy Statement or

If you have any concerns or questions about how your personal data is processed, please contact the Ashfield District Council or Mansfield District Council's Data Protection Officer at the addresses above. If you are dissatisfied with the Council's response you can complain to the Information Commissioner's Office in writing to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone 0303 123 1113 (local rate) or 01625 545 745.

Who do we share or disclose information with?

Homefinder may need to conduct further enquiries before we are able to assess your Housing Application. As part of this process we may need to contact relevant organisations. We need your consent to do so and as part of the As part of the Homefinder registration process you will be asked to agree to the following declaration.

I/We underdstand that it may be necessary for Homefinder to carry out enquiries concerning my/our application so Homefinder can identify any support needs I/we may have in order to make appropriate referrals to agencies that may be able to offer me/my household assistance.

I/We give consent for Homefinder to share information within this application and give consenrt for the Police, Probation, Health Services, Social Services, Private Landlords, Social Landlords and other relevant agencies to disclose sensitive personal information to Homefinder for the purpose of verifying any information provided within this application for housing.

I/We understand that it is reasonable to make appropraite enquiries and give my/our permission for a representative to do so.

I/We understand that this application for housing does not comprise an offer or part of an offer of accommodation, and does not bind the participating organisations of Homefinder in any way.

I/We certify that all of the details given on this form are correct and complete to the best of my/our knowledge and that I/we have not knowingly or recklessly given any false information or withheld information about my/our application.

I/We understand that if a tenancy is allocated to me/us on the basis of any statement made knowingly or recklessly which is false, or any information is knowingly withheld which has reasonably been required of me/us, this may result in the landlord regaining possession of the tenancy.

Any application giving false information r withholding information to obtain accommodation could be liable for prosecution under Part VI (section 171) of the Housing Act 1996. A person found guilty of an offence under this section is liable, on summary conviction, to a fine not exceeding £5,000.

I/We agree to inform Homefinder of any changes to my/our circumstances.


Where can I collect a copy of the weekly property magazine Letterbox from?

There are a number of collection points in the Ashfield and Mansfield Districts, including the main Council Offices. A list of collection points in the Ashfield District is available to download.


Where can I find information on previous lets?

Below you can find information on previous lets via the Homefinder Service including information on how many properties were let, the type of property and the banding in which properties were let.

All Lets 2016 - 2017

All Lets Quarter 1 2017 (April - June)

All Lets Quarter 2 2017 (July - September)

All Lets Quarter 3 2017 (October - December)


Where can I find guides to use the website?

Below is a list of guides on how to find certain information within the website. If you can think of any further information you wish to know why not contact us?

Viewing your previous bid history

Viewing information on previous lets


How can I translate the website into other languages?

If English is not your first language then our website is simple to translate using the Google Chrome web brower. Below are guides in various languages that will assist you in tranlating our website.



Czy twój pierwszy język polski? Jeśli chcesz przetłumaczyć tę stronę internetową na polski, postępuj zgodnie z tymi instrukcjami, w zależności od używanej przeglądarki internetowej.

Google Chrome - kliknij prawym przyciskiem myszy w dowolnym miejscu na stronie. Z menu wybierz opcję Przetłumacz na język angielski. Na górze strony zostanie wyświetlony ekran opcji. Kliknięcie tutaj pozwoli przetłumaczyć stronę na inny język.

Uwaga: program Internet Explorer ma możliwości aby przetłumaczyć stronę internetową w związku z tym proszę użyj Google Chrome jako przeglądarkę Jeśli chcesz przetłumaczyć naszą stronę internetową.



आपकी पहली भाषा हिन्दी है? यदि आप हिन्दी में इस वेबपेज का अनुवाद करना चाहते हैं, तो इस पर निर्भर करते हुए कि आप किस वेब ब्राउज़र का उपयोग कर रहे हैं, इन निर्देशों का पालन करें.

गूगल क्रोम-पृष्ठ पर कहीं भी ठीक क्लिक करें. ' मेनू से ' अंग्रेजी में अनुवाद करें ' चुनें. आपको पृष्ठ के शीर्ष पर एक विकल्प स्क्रीन दिया जाएगा. यहाँ क्लिक करने से आप एक और भाषा में पृष्ठ का अनुवाद करने की अनुमति होगी.

कृपया ध्यान दें-इंटरनेट एक्सप्लोरर की सुविधा के लिए एक वेबसाइट का अनुवाद इसलिए अपने वेब ब्राउज़र के रूप में गूगल क्रोम का उपयोग करें यदि आप हमारी वेबसाइट का अनुवाद करना चाहते हैं नहीं है.



是你的第一语言中文吗?如果你想要把这个网页翻译成汉语请按照这些说明根据哪种 Web 浏览器所使用。 

请注意 — — 联网资源管理器中没有翻译网站因此请使用谷歌 chrome 浏览器作为您的 web 浏览器如果你想将我们的网站翻译的设施。

谷歌 chrome 浏览器 — — 页面上右键单击任何地方。从菜单中选择翻译成英语'。你会得到在页面顶部的选项屏幕。单击此处将许您将网页翻译成另一种语言。



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