AM Homefinder

It will be a frightening and worrying time, acting quickly will make the situation easier to resolve and we want to help.

You can find more information at https://www.ashfield.gov.uk/housing/at-risk-of-being-homeless/ including self-help guides to help you immediately if you are applying to Ashfield District Council or https://www.mansfield.gov.uk/homelessness-housing-advice/homelessness-2   if it is Mansfield that you are applying to.

To get support from the council’s free impartial service:

Step 1: Register with Homefinder

Step 2: Complete the Homelessness triage form which appears at the bottom of your Homefinder Account page.

Step 3: Upload your ID to your account (see uploading a document to your application).

Step 4: be ready to take a call from your allocated officer. The number will start 01623 457… for Ashfield applicants and 01623 463… for Mansfield applicants.

Step 5: Take all actions advised by the officer and they will let you know what their actions will be.

Please keep in mind that we will support everyone but:

• there aren't enough resources to accommodate everyone immediately.
• where appropriate it is the best solution (financially and emotionally) to keep you in your current home.
• social housing is limited so we will support you with all options including in the private rented sector.